Procedia Technology 3 ( 2012 ) 292 – 303
2212-0173 © 2012 Published by Elsevier Ltd.
The 2012 Iberoamerican Conference on Electronics Engineering and Computer Science
An empirical study in selecting Enterprise Resource Planning
Systems: The relation between some of the variables involve on
it. Size and Investment
Augusto A Pacheco-Comer*, Juan C González-Castolo†
CUCEA-Universidad de Guadalajara, Periferico Norte 799 Module L 305, Zapopan 45100, México
Enterprise Resource Planning (ERP) system is one of the most important projects on business optimization than an
enterprise could attempt. The rate of failure on ERP implementations keeps high. Selection process is a critical success
factor. The paper presents the first results from empirical study where we found that there is a relation between size of the
company and the amount of investment. Other enterprise systems that can be seen as important to include on the ERP are
Business Intelligence and Customer Relationship Management. Evolutionary Computation, Multi Agent Systems and
Petri Nets can be used as computational intelligence technics to model the ERP selection process.
© 2012 Published by Elsevier Ltd.
Keywords: Enterprise Resource Planning (ERP); selection; critical success factor (CSF); Business Intelligence(BI); Customer
Relationship Management (CRM); Multi Agent Systems (MAS); Evolutionary Computation (EC); Petri Nets (PN);
*Corresponding author. Tel.: +52-333-770-3430; fax: +52-333-770-3353. E-mail address: [email protected].
† Corresponging author. Tel.: +52-333-770-3430; fax: +52-333-770-3353. E-mail address: [email protected].
Available online at www.sciencedirect.com
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