Intervention Project, the Proposed Method
H1: There is an impact on subordinate staff’s support mechanisms after applying communication strategies in an organization.
In this intervention project, participants were selected randomly, and their level of communication was assessed and recorded as the baseline data. The intervention was then introduced where the recruited participants underwent training on effective communication strategies for three months. After the training, a post-training evaluation was conducted by researchers again. Then, they compared the two results to know whether there was a change in communication strategy after the training. The study was conducted in a food processing company in Texas. A sample of 56 workers participated in the study. (Sanina, et al., 2017).
The participants were asked to fill in a semi-structured questionnaire containing areas on strategies to improve communication with their supervisors before they undertook the training. The researchers measured each item on a 7-point Likert-type scale (1 = strongly disagree, 7 = strongly agree). The researchers used the same tool post-training. The participants were asked the respondent questions touching on areas of communication skills (Mohr, J., & Nevin, J. R., 1990).
Descriptive statistics were computed on the demographic data by use of percentages and means. 68% of the participants were men, and the average age was 42 years with a range of 55-21. 72% of the participants were whites, 21% African-Americans, and 7% others. The average work experience of the participants was seven years with a range of 1 and 15 years.
To ensure that the researchers computed the set hypothesis paired/ dependent sample t-test was used. It is a test used to determine whether the mean difference between two sets of observations is zero. Each participant’s responses, in this case, are measured twice, resulting in pairs of observations. For this study, the P-value was set at 0.05 (Hsu, et al., 2005).
Hsu, H., & Lachenbruch, P. A. (2005). Paired t test. Encyclopedia of Biostatistics, 6.
Mohr, J., & Nevin, J. R. (1990). Communication strategies in marketing channels: A theoretical perspective. Journal of marketing, 54(4), 36-51.
Sanina, A., Balashov, A., Rubtcova, M., & Satinsky, D. M. (2017). The effectiveness of communication channels in government and business communication. Information Polity, 22(4), 251-266.
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